ALSA: Get timetable and service info

ALSA coach connections, bus stops and customer reviews

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ALSA
ALSA is the biggest coach company in Spain and the market leader regarding national passenger transport services. Looking back on more than 100 years of experience, the company now provides coach trips in its home country Spain, but also in other European nations including Portugal, France, Belgium and Germany. Some bus lines in North Africa are also part of the low-cost coach provider’s portfolio. In 2005, ALSA has become part of the British National Express Group. Operating more than 2,700 coaches, ALSA conveys roughly 265 million passengers per year. At the moment, the coach company serves bus stops in 0 cities and boasts a total of 0 intercity coach connections.

Insider Tips: On ALSA coaches children under 4 years of age are allowed to travel for free. Young customers up to 12 years benefit from a 30 % discount. Families and groups (5 to 20 passengers) can take advantage of reduced rates on ALSA services as well, with discounts ranging from 20 to 30 %. Members of the Club Busplus have the possibility to collect points, which can be exchanged for tickets at a later point in time. High luxury coach travel is offered on ALSA Premium lines with selected bus routes being operated between Madrid and Bilbao as well as Madrid and Granada amongst others. Apart from a variety of snacks, one of the main offers included in the premium service is a free-of-charge babysitting option for single passengers under the age of 4. Access to a media centre as well as WiFi, USB plugs and electric sockets are available as well.

Information on ALSA on-board features and services

free:
  • WiFi on Board
  • Toilets
  • Air-conditioning
  • Credit card fees may arise
  • Compartments for hand-luggage
  • Luggage transportation
  • Discount for those with disabilities
  • Discount for frequent passengers / members
  • Specific seat selection
extra charges:
  • Bike storage
  • Bulky luggage transportation
  • Pets allowed

120 customer reviews for ALSA

Rating in the United Kingdom
2.0
 7
5 Stars
4 Stars
3 Stars
2 Stars
1 Star
Rating international
 113
5 Stars
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1 Star


Latest customer review in the UK


, 12/06/2019   
when I go to the Alsa site I cannot see this itinerary - it only shows m ... when I go to the Alsa site I cannot see this itinerary - it only shows me buses from Madrid or Barcelona very poor quality site


Popular ALSA Routes

In 1964, ALSA started up the Asturias - Madrid regular connection and also opened its first ALSA international Oviedo - Paris - Brussels bus line. Since then, the expansion has been unparalleled and the ALSA buses not only reach every corner of Spain but are present in North Africa, Portugal, France, Belgium, Switzerland, Germany and the People's Republic of China.

ALSA is the main operator of passenger transport services in Spain. Its fleet, composed of more than 2,800 modern buses adapted to the different Standard, Supra and Premium classes, transports more than 300 million passengers each year.


Contact ALSA

For any questions or problems during the process of purchasing your ALSA tickets, you can contact them via phone at +34 919 914 030 or via email at alsa@alsa.es.




Customer reviews for ALSA in the UK

, 12/06/2019   
when I go to the Alsa site I cannot see this itinerary - it only shows me buses from Madrid or Barcelona very poor quality site


, 29/04/2019   
Booked 2 return tickets through check my bus on the 28 .4 2019 from La Linea Spain to Estepona no booking reference received no tickets took my payment and left me high and dry total rip off


, 21/04/2019   
I booked 3 tickets online for Barcelona airport going to salou for 12.00 on 21/04/2019 but no bus turned up wish left me and my family have to spend €57. To get a different bus so is the bus back goin ... I booked 3 tickets online for Barcelona airport going to salou for 12.00 on 21/04/2019 but no bus turned up wish left me and my family have to spend €57. To get a different bus so is the bus back going to turn up or can you look at my booking and refund the full about
CheckMyBus-Team, 23/04/2019
Dear Margaret, we are really sorry to hear about the situation. Our recommendation is that you contact with ALSA directly to inquire about a refund and to know why the bus was not at the departure poi ... Dear Margaret, we are really sorry to hear about the situation. Our recommendation is that you contact with ALSA directly to inquire about a refund and to know why the bus was not at the departure point as it should. You can find their customer service contact details here: https://www.alsa.com/en/web/bus/alsa-experience/contact-us-with-your-opinions/contact-details -- Regards, Your CheckMyBus Team


, 26/10/2018           
I booked two on line tickets with you for Sunday 28/10/18 for the Bilbao to San Sebastian bus at 08:45am and although the website said the tickets would be sent to me by email, I'm still waiting for t ... I booked two on line tickets with you for Sunday 28/10/18 for the Bilbao to San Sebastian bus at 08:45am and although the website said the tickets would be sent to me by email, I'm still waiting for them. I leave for the airport in 2 hours time to travel to Bilbao. Could you please send them to my email address as soon as possible.
CheckMyBus-Team, 29/10/2018
Dear John,

For booking help, please contact the Customer Service of Movelia at +34 902 33 55 33 or send an email to info@movelia.es.

Best regards, Your CheckMyBus Support


, 05/08/2018   
Worst bus service ever, on the way from barcellona to almeria with a night bus, 2 incredibly rude drivers where listening music all night long, and when asked really politely in spanish to turn a bit ... Worst bus service ever, on the way from barcellona to almeria with a night bus, 2 incredibly rude drivers where listening music all night long, and when asked really politely in spanish to turn a bit the volume down they were laughing at you saying “ no sleep on this bus...” and when asked again, they just tricked us to sit in the very back of the bus, right on top of the engine, leaving us almost breathless.... and by the way, wasn’t even a alsa bus... the. Route was subappalted to another bus line (el R. Del pino or something like that on the 2 of August, the bus at 22:00) 100 in the loo.... next time fly people!! Much better!! Thanks Alsa for such a bad experience!! Almost ruined my holidays!!


, 29/06/2017       
I recently took a trip from Grenada to elche and this happened to my suitcase. I am looking for compensation for the damage caused to my suitcase whilst it was in your luggage hold. I have pictures o ... I recently took a trip from Grenada to elche and this happened to my suitcase. I am looking for compensation for the damage caused to my suitcase whilst it was in your luggage hold. I have pictures of the damage if you should need to see them.
CheckMyBus-Team, 30/06/2017
Dear Glynis,

Please note that CheckMyBus is a meta search engine for intercity buses. The actual trip is operated by the provider, in your case ALSA. We recommend getting directly in touch ...
Dear Glynis,

Please note that CheckMyBus is a meta search engine for intercity buses. The actual trip is operated by the provider, in your case ALSA. We recommend getting directly in touch with the company.

Best regards,
Your CheckMyBus-Support


, 02/11/2016                   
In Toledo on the afternoon of 17th October 2016, we took the number 41 bus to the Pubic escalator. The driver was the most pleasant and helpful person we have met in a long time. Well done Alsa for ... In Toledo on the afternoon of 17th October 2016, we took the number 41 bus to the Pubic escalator. The driver was the most pleasant and helpful person we have met in a long time. Well done Alsa for your employees.
Robert E Kirkham, 03/11/2016
Went from Europa Av to Villa Joyousa yesterday. While waiting at Europa Av I was chatting to a Dutchman who's bus was about 30 minutes late in arriving. He told me that ALSA never run on time. Anywa ... Went from Europa Av to Villa Joyousa yesterday. While waiting at Europa Av I was chatting to a Dutchman who's bus was about 30 minutes late in arriving. He told me that ALSA never run on time. Anyway got our bus to Villa Joyous about on time so so far all OK. Coming back now ! Got to VJ bus stop about 3.45 pm and waited - no ALSA return bus from V J at 4.15 pm ( it never came ) on time, so waited until about 5.0 pm then gave up and went to catch a train back to Benidorm. Do not bank on any ALSA buses coming on time - Is it a Spanish thing or just poor ALSA service

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