ALSA Reviews and Ratings

Find out about the experiences of other customers who have traveled with ALSA or submit your own rating for ALSA.

147 customer reviews for ALSA

Domestic Ratings (5 Ratings)

4.2 out of 5

5 Stars

40 %

4 Stars

40 %

3 Stars

20 %

2 Stars

0 %

1 Star

0 %

International Ratings (142 Ratings)

2.7 out of 5

5 Stars

25 %

4 Stars

8 %

3 Stars

20 %

2 Stars

10 %

1 Star

37 %

Deirdre Murphy, 20/06/2026

The bus was almost an hour late

Deirdre Murphy on 19/06/2026 travelled from Calp - Benidorm and recommends ALSA 👍

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John Lavender, 25/03/2026

All perfect

John Lavender on 23/03/2026 travelled from Malaga - Almuñécar and recommends ALSA 👍

How punctual was the bus?

How clean was the bus?

How friendly was the bus driver?

How safe did you feel?

How good was the service?

Tjerk Dusseldorp, 05/01/2020

Just traveled on an ALSA premium coach for 5 hours from Madrid to San Sebastian. The attendant, Ms Monserrat deserves special mention for her cheerful service during the trip, working from a tiny coun ... Just traveled on an ALSA premium coach for 5 hours from Madrid to San Sebastian. The attendant, Ms Monserrat deserves special mention for her cheerful service during the trip, working from a tiny counter opposite the toilets where she made the coffees and repeatedly climbed up and down 3 steep steps to reach the underfloor fridge to boxes of soft and sandwiches and then individually deliver them to the 50 + passengers, all the while moving around the substitute driver who spent some time at the counter making his own coffees and talking on his mobile and making her job harder. In a full, swaying bus traveling at the mandatory 100kms per hour, it was a stellar performance which made airline hosting look easy. She deserves a bonus or a raise.

John Rathband, 26/10/2018

I booked two on line tickets with you for Sunday 28/10/18 for the Bilbao to San Sebastian bus at 08:45am and although the website said the tickets would be sent to me by email, I'm still waiting for t ... I booked two on line tickets with you for Sunday 28/10/18 for the Bilbao to San Sebastian bus at 08:45am and although the website said the tickets would be sent to me by email, I'm still waiting for them. I leave for the airport in 2 hours time to travel to Bilbao. Could you please send them to my email address as soon as possible.

CheckMyBus-Team, 29/10/2018

Dear John, For booking help, please contact the Customer Service of Movelia at +34 902 33 55 33 or send an email to info@movelia.es. Best regards, Your CheckMyBus Support

Iris, 02/11/2016

In Toledo on the afternoon of 17th October 2016, we took the number 41 bus to the Pubic escalator. The driver was the most pleasant and helpful person we have met in a long time. Well done Alsa for ... In Toledo on the afternoon of 17th October 2016, we took the number 41 bus to the Pubic escalator. The driver was the most pleasant and helpful person we have met in a long time. Well done Alsa for your employees.

Robert E Kirkham, 03/11/2016

Went from Europa Av to Villa Joyousa yesterday. While waiting at Europa Av I was chatting to a Dutchman who's bus was about 30 minutes late in arriving. He told me that ALSA never run on time. Anywa ... Went from Europa Av to Villa Joyousa yesterday. While waiting at Europa Av I was chatting to a Dutchman who's bus was about 30 minutes late in arriving. He told me that ALSA never run on time. Anyway got our bus to Villa Joyous about on time so so far all OK. Coming back now ! Got to VJ bus stop about 3.45 pm and waited - no ALSA return bus from V J at 4.15 pm ( it never came ) on time, so waited until about 5.0 pm then gave up and went to catch a train back to Benidorm. Do not bank on any ALSA buses coming on time - Is it a Spanish thing or just poor ALSA service

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Reviews and Ratings for ALSA

147 customer reviews for ALSA

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Reviews and Ratings for ALSA

147 customer reviews for ALSA

The CheckMyBus App

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