National Express: Get timetable and service info

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National Express To make life easier for UK travellers, the National Bus Company called for the merging of all individual state-run bus companies in 1972. While the resulting bus conglomerate was initially called “National”, it received its final name – “National Express” – only two years later. Today National Express successfully operates intercity bus services within the UK.
Travellers can, for instance, take the coach from London to the coastal town of Brighton or to the university city of Cambridge. Overall, the National Express bus network covers 659 destinations on a total of 43337 bus connections.
COVID-19 Update: National Express services now operate a restricted timetable. It’s worth noting any services are subject to change based on government advice. To assist passengers during these times, National Express will be offering more flexible ticket policies in cases where routes are cancelled or for those who need to amend their trip.
Travel comfortably across the United Kingdom with National Express with plenty of leg room as well as air-conditioning controls. As a rule, you can connect to free WiFi and charge your device with handy USB ports. So there's no need to be bored during your journey! Whether you're going to university, travelling for an extended holiday or visting family, you can enjoy a generous luggage allowance of two suitcases in addition to one piece of hand luggage. For an added fee, passengers can also reserve a preferred seat in the first five rows.

Information about the bus amenities and on-board services

free:
  • WiFi on Board
  • Toilets
  • Air-conditioning
  • Extra legroom
  • Compartments for hand-luggage
  • Luggage transportation
  • Bulky luggage transportation
  • Discount for frequent passengers / members
extra charges:
  • Bike storage
Would you like to share your experience travelling with National Express? Leave a review!

142 customer reviews for National Express

Rating in the United Kingdom
2.8
114
5 Stars
4 Stars
3 Stars
2 Stars
1 Star
Rating international
28
5 Stars
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1 Star


Latest customer review in the UK


Richmond Acheampong, 16/09/2020
I need your email address i have some questions

National Express Tickets: Discounts, Deals and Promo Codes

National Express Discounts, Deals and Promo Codes Taking the coach is an affordable way of travelling anyway, but you can get even more bang for your buck thanks to National Express offers. If you travel in a group, then you can benefit from reduced fares. If you are a senior citizen, a young adult or if you travel with your family then you should think about purchasing a National Express Coachcard, which will get you discounts on any trip for the next 12 months.
COVID-19 Update: Passengers booking for journeys before 31 October can enjoy increased flexibility for their trips with more relaxed terms and conditions. Those who booked for a service that has been cancelled can amend their trip to a new travel date within the next 12 months free of charge or receive a complete refund.

Overview over National Express Discounts

OfferDiscountConditions
Group Deals25% off Standard FaresBook a trip for a group of four or more at least three days in advance.
Group Deals for Airport Transfer£20 per one-way ticketBook a trip to any of London’s four major airports for a minimum of three travellers
Senior CoachcardSave 1/3 on Standard Fares (valid for 12 months)Valid for travellers 60+: Pay £12.50 for your Senior Coachcard
Disabled CoachcardSave 1/3 on Standard Fares (valid for 12 months)Valid for travellers with a disability: Pay £12.50 for your Disabled Coachcard
Young Persons CoachcardSave 1/3 on Standard Fares and get 10% off on trips to festivals and other events (valid for 12 months)Valid for travellers between the age of 16 and 26 or full-time students: Pay £12.50 for a one-year Coachcard of £30 for a three-year Coachcard

National Express Coachcards

Coachcards are not only a smart option if you are planning to travel a lot. Basically, if the ticket price for a journey is over £30, you instantly make up for the cost of your Coachcard (i. e. £12.50). What’s also good is that some of the Coachcards come with additional offers. If you buy a Young Persons Coachcard, for instance, you do not only get 1/3 off every Standard Fare but you will also get a 15 per cent discount on trips to festivals and other events. Owners of a Senior Coachcard benefit from a Money-back guarantee: if they can’t manage to save the cost of the Coachcard within a year, they get a refund. They can also claim a free return journey if their bus is delayed by an hour or more. Coachcards are valid on any National Express Standard Fare. Excluded are Fun Fares and trips operated by third party providers. In order to claim your discount, you only need to tick the Coachcard box while buying your ticket and insert the number of your individual Coachcard. Don’t forget to take it with you on the journey as you will have to show it to the driver.

Fun Fares

Looking for a Fun Fare is another way of saving money when travelling with National Express. Fun Fares are the cheapest tickets and they are available exclusively online. You can easily find them with the CheckMyBus search engine: simply type in your travel details and look out for the cheapest price. Remember, though, that a Fun Fare ticket is not refundable, however you can amend your booking should you decide to take an earlier or later bus. Fun Fares cannot be combined with other forms of discounts. Promo Codes and Special Deals: National Express frequently gives out promotional codes or offers reduced fares on select days or routes. To keep up to date you should check out all current National Express Deals.

National Express Skimmer Pass

In spring 2017, National Express launched their Skimmer Pass: customers, who are planning on travelling fairly frequently in the upcoming weeks, can purchase this pass to buy unlimited travel across England, Scotland and Wales for a limited amount of time. The Skimmer Pass is available in three versions: 7 days, 14 days and 28 days. It costs £69, £119 or £199 respectively. If you’re interested you can buy your unlimited travel pass online on the coach company’s website. This is also where you can select the dates, for which you want your pass to be valid. Once you’ve received it including the individualised serial number, you can easily book bus trips online – you will be charged nothing when you enter your Skimmer Pass number.

National Express Bus Routes

National Express Timetable National Express offers an extensive network of bus routes which covers the entire United Kingdom. With 43337 routes connecting 659 cities, passengers can easily find popular connections between major cities, such as the London Manchester or Glasgow Edinburgh bus routes, as well as small towns throughout the country.
Those looking to travel outside the UK can take advantage of cross-border connections offered by National Express, like the London Paris bus connection. Bus routes to major airports are also very popular with travellers looking to avoid expensive parking fees. Airports served by National Express include London Heathrow Airport, London Stansted Airport and Manchester Airport. You can find all available routes in our search engine or check out some of the most popular bus routes below:

National Express Timetables

From Scotland to England, Wales and Northern Ireland, National Express offers regular bus routes every day. However, the frequency of the connections may vary depending on if you're travelling from a big city or a smaller town. The company also offers bus routes that require a changeover, which basically enables passengers to travel from any location in the UK to their desired destination. National Express also operates connections to all of the UK’s major airports to help passengers catch their flights on time.
The connections are operated as 24 hour services and many of them are even available on Christmas Eve, when National Express adds more seats in order to offer travellers an alternative in times of the annual Christmas rail shutdown.

National Express History

National Express History The first motorbuses appeared on streets throughout the UK by 1918, however it wasn’t until 1968 that the National Bus Company was created. This brought independent coach operators together under one name, and just six years later the National Express name was used for the first time. By the 1980s, National Express faced some stiff competition around the country, particularly for routes to and from London, however thanks to the introduction of new services and lowered ticket prices, the company was able to come out on top, winning the “coach wars.”
By the 1990s, the company continued to grow, expanding services to airports, and also building coach stations in Liverpool, Leeds and Southampton. Today, National Express is the UK’s market leader, with routes all over the country.

FAQs about National Express

How do I find the cheapest trip with National Express?

You can use our search engine to find the cheapest trip from National Express quickly and easily. Use the filter in our search engine and find all trips from National Express directly, so you can also find deals, special offers and discount campaigns.

How many days in advance should I book a ticket with National Express?

In general, if you wait too long, you may pay more for your coach ticket. We at CheckMyBus have set the default time for booking a bus ticket to around 3 days before departure. Early bookers therefore usually save more.

How can I book my ticket for a trip with National Express?

Via CheckMyBus, you receive all trips from National Express. Have you found the right trip with National Express? In our search results list, click on the 'View Deal' button for the respective trip from National Express. You will be redirected directly to the bus provider's website. Then, you complete the booking there.

What amenities are available on National Express buses?

National Express coaches have a toilet on board, especially on longer journeys. On many buses, sockets offer the possibility to charge your mobile phone. You can then use the free WiFi to inform your friends and family about the current location on some buses from National Express.

How can I pay for my ticket?

In addition to payment by credit card, many companies also offer instant transfer and payment via PayPal. Please note, CheckMyBus only serves as an intermediary. The payment of the ticket is made directly to the respective bus company.

How many routes does National Express have?

According to its bus timetables, National Express currently drives many travellers from A to B on over 43337 routes every day.

How many cities does the coach company National Express serve in total?

The current bus network of National Express connects 659 cities. Our search engine is like a digital network map with current connections and stops.

How can I rate my trip with National Express?

You can rate your trip with National Express directly via CheckMyBus and share your experiences with other travellers. Rate National Express on a scale from 5 ***** to 1 * and tell others your opinion on a trip with National Express.

How far in advance can you find coach trips?

It is generally possible to check or book bus trips roughly six months in advance. If a provider only offers the route seasonally, you are welcome to contact CheckMyBus. We will then check when the next available coach leaves for you.

How can I cancel my bus ticket with National Express?

In order to cancel the coach ticket, we ask you to contact National Express directly. CheckMyBus is a search engine for buses and is therefore not involved in selling or booking the ticket itself.
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Customer reviews for National Express in the UK

Richmond Acheampong, 16/09/2020
I need your email address i have some questions
CheckMyBus-Team, 18/09/2020
Dear Richmond, Thank you for your message. You can contact us via info@checkmybus.com. Please note however that CheckMyBus is an intercity bus price comparison portal and doesn’t sell tickets or ope ... Dear Richmond, Thank you for your message. You can contact us via info@checkmybus.com. Please note however that CheckMyBus is an intercity bus price comparison portal and doesn’t sell tickets or operate buses. For any questions regarding refunds or rescheduling tickets, we suggest getting directly in contact with National Express at 0871 781 8181. Best regards, Your CheckMybus Support Team


susan pierce, 12/08/2020
hi i would like to say as a member of the public i find your web site very difficult to navigate maybe you coyuld really help your older customers who havent a clue about internet its discustin ... hi i would like to say as a member of the public i find your web site very difficult to navigate maybe you coyuld really help your older customers who havent a clue about internet its discusting that it costs a fortune to ring you up so we can make plans to travel with your company are you making money out of these phone calls a decent landline number to call you wouldent go amiss you make it so hard to get information do you love your customers if so maybe show them and make it more easier for us older folk kind regards susan pierce
CheckMyBus-Team, 12/08/2020
Hi Susan, Thank you for getting in touch with your feedback. We apologize for any difficulties experienced when using our site. Is there anything specific you think we could improve upon? As our com ... Hi Susan, Thank you for getting in touch with your feedback. We apologize for any difficulties experienced when using our site. Is there anything specific you think we could improve upon? As our company is headquartered in Germany, any costs involved with ringing our landline are due to international calls. However, you can always respond to us via Facebook, email or our support pages free of charge and we always respond to offer assistance. If you have any further questions or concerns, please lest us know and we’d be more than happy to investigate any pain points to help improve the customer experience. Best regards, Your CheckMyBus Support Team


Sylvia Schembri, 16/07/2020
Before the lock down I travelled frequently from Cheltenham to Liverpool via Birmingham. My partner frequently travelled the opposite way Liverpool to Cheltenham via Birmingham. Now there is nothing a ... Before the lock down I travelled frequently from Cheltenham to Liverpool via Birmingham. My partner frequently travelled the opposite way Liverpool to Cheltenham via Birmingham. Now there is nothing at the moment for that route. I do hope soon this route will be reinstated. It would be great if the Evesham stop could be reinstated too as it used to be.


Paul Evans, 05/07/2020
Hello. I'm looking to find a coach service that can take me and my girlfriend from Stevenage Town centre to baker street Tube station on a Monday morning from 10am. can you help. Thankyou. paul


Wendyjfisher, 30/06/2020
When you coach run from Southend to Cardiff again as know lot people use your coach from Southend to Cardiff London Victoria station
CheckMyBus-Team, 01/07/2020
Dear Wendyjfisher, Thank you for your message. Did you want to travel from Southend-on-Sea or London Southend to Cardiff? Unfortunately, there currently any coach connections to and from Southend on ... Dear Wendyjfisher, Thank you for your message. Did you want to travel from Southend-on-Sea or London Southend to Cardiff? Unfortunately, there currently any coach connections to and from Southend on Sea at this time, however you can travel from London to Cardiff via London Victoria Coach Station. If you have any further questions, please feel free to get in touch with us again. Best regards, Your CheckMyBus Support Team


Abubakar mohamed, 26/06/2020
Good service my battery went dead to produce online ticked I gave them number i was able to board the coach to Birmingham from Luton airport


Abby Mbakiza, 04/03/2020
You look not to respond
CheckMyBus-Team, 04/03/2020
Dear Abby, Thank you for your message. If you have any questions, please feel free to either write them here, via our e-mail address or social media channels and we’d be more than happy to get back ... Dear Abby, Thank you for your message. If you have any questions, please feel free to either write them here, via our e-mail address or social media channels and we’d be more than happy to get back to you. Best regards, Your CheckMyBus Support Team


Andy, 21/02/2020
There is no perfect public transport service, but I have always gone back to National Express after trying anything else. They have the routes, the experience and the quality of coaches. You don't get ... There is no perfect public transport service, but I have always gone back to National Express after trying anything else. They have the routes, the experience and the quality of coaches. You don't get a jobsworth ticket inspector, you do actually get a friendly driver checking you in and I appreciate that .. I genuinely believe they have the best interest of the customer at heart.


George, 11/01/2020
Totally rubbish, i'd rather hitch-hike with a trucker than use these clowns again. They made me late for my flight by driving the wrong way and then only gave me back the £20 coach fare.
CheckMyBus-Team, 13/01/2020
Dear George, Thank you for your message. We are sorry to hear that you had those issues during your journey. Please notice that CheckMyBus is only an online bus provider comparator. We don´t sell ti ... Dear George, Thank you for your message. We are sorry to hear that you had those issues during your journey. Please notice that CheckMyBus is only an online bus provider comparator. We don´t sell tickets or operate with buses directly. We recommend you to contact National Express and raise this issue with them directly. Kind regards, Your CheckMyBus Customer Support Team


Ross, 10/01/2020
The drivers all seem so worked up and unhappy and can be very rude .This is an unhappy express . It needs help

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