National Express: Get timetable and service info

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National Express
To make life easier for UK travellers, the National Bus Company called for the merging of all individual state-run bus companies in 1972. While the resulting bus conglomerate was initially called “National”, it received its final name – “National Express” – only two years later. Today National Express successfully operates intercity bus services within the UK. Travellers can, for instance, take the coach from London to the coastal town of Brighton or to the university city of Cambridge.

Overall, the National Express bus network covers 636 destinations on a total of 68671 bus connections.



33 customer reviews for National Express

Rating in the United Kingdom
2.5
 26
5 Stars
4 Stars
3 Stars
2 Stars
1 Star
Rating international
 7
5 Stars
4 Stars
3 Stars
2 Stars
1 Star


Latest customer review in the UK


, 30/09/2017       
Recent travel on coach no problems whatsoever booking coach was not clea ... Recent travel on coach no problems whatsoever booking coach was not clean, drink tables were filthy seats uncomfortable windows dirty etc etc not the usual standard for national express


National Express Discounts, Deals and Promo Codes

National Express Discounts, Deals and Promo Codes

Taking the coach is an affordable way of travelling anyway, but you can get even more bang for your buck thanks to National Express offers. If you travel in a group, then you can benefit from reduced fares. If you are a senior citizen, a young adult or if you travel with your family then you should think about purchasing a National Express Coachcard, which will get you discounts on any trip for the next 12 months.


Overview over National Express Discounts

OfferDiscountConditions
Group Deals25% off Standard FaresBook a trip for a group of four or more at least three days in advance.
Group Deals for Airport Transfer£20 per one-way ticketBook a trip to any of London’s four major airports for a minimum of three travellers
Senior CoachcardSave 1/3 on Standard Fares (valid for 12 months)Valid for travellers 60+: Pay £10 for your Senior Coachcard
Disabled CoachcardSave 1/3 on Standard Fares (valid for 12 months)Valid for travellers with a disability: Pay £10 for your Disabled Coachcard
Young Persons CoachcardSave 1/3 on Standard Fares and get 10% off on trips to festivals and other events (valid for 12 months)Valid for travellers between the age of 16 and 26 or full-time students: Pay £10 for a one-year Coachcard of £25 for a three-year Coachcard
Family CoachcardKids travel for free with a full paying adult (valid for 12 months)Pay £8 for a Family1Plus1 Coachcard (one kid travels for free) or £16 for a Family2Plus2 Coachcard (two kids travel for free)

National Express Coachcards

Coachcards are not only a smart option if you are planning to travel a lot. Basically, if the ticket price for a journey is over £30, you instantly make up for the cost of your Coachcard (i. e. £10). What’s also good is that some of the Coachcards come with additional offers. If you buy a Young Persons Coachcard, for instance, you do not only get 1/3 off every Standard Fare but you will also get a 10 per cent discount on trips to festivals and other events. Owners of a Senior Coachcard benefit from a Money-back guarantee: if they can’t manage to save the cost of the Coachcard within a year, they get a full refund. They can also claim a free return journey if their bus is delayed by an hour or more.

Coachcards are valid on any National Express Standard Fare. Excluded are Fun Fares and trips operated by third party providers.

In order to claim your discount, you only need to tick the Coachcard box while buying your ticket and insert the number of your individual Coachcard. Don’t forget to take it with you on the journey as you will have to show it to the driver.

Fun Fares

Looking for a Fun Fare is another way of saving money when travelling with National Express. Fun Fares are the cheapest tickets and they are available exclusively online. You can easily find them with the CheckMyBus search engine: simply type in your travel details and look out for the cheapest price.

Remember, though, that a Fun Fare ticket is not refundable, however you can amend your booking should you decide to take an earlier or later bus. Fun Fares cannot be combined with other forms of discounts.

Promo Codes and Special Deals: National Express frequently gives out promotional codes or offers reduced fares on select days or routes. To keep up to date you should check out all current National Express Deals.


National Express Skimmer Pass

In spring 2017, National Express launched their Skimmer Pass: customers, who are planning on travelling fairly frequently in the upcoming weeks, can purchase this pass to buy unlimited travel across England, Scotland and Wales for a limited amount of time. The Skimmer Pass is available in three versions: 7 days, 14 days and 28 days. It costs £69, £119 or £199 respectively. If you’re interested you can buy your unlimited travel pass online on the coach company’s website. This is also where you can select the dates, for which you want your pass to be valid. Once you’ve received it including the individualised serial number, you can easily book bus trips online – you will be charged nothing when you enter your Skimmer Pass number.


National Express Timetable

National Express Timetable

National Express operates bus connections throughout England, Scotland and Wales. You can book intercity trips, such as from London to Glasgow or from Manchester to Cardiff, as well as shorter trips from town to town. The company also offers connections that require a changeover, which basically enables passengers to travel from any location in the UK to their desired destination.

National Express cooperates with the bus company Eurolines, which offers connections to mainland Europe or Ireland. If you’re booking a Eurolines connection from London Victoria Coach Station to destinations in Europe, such as Paris or Amsterdam, you can benefit from the National Express add-on. This allows you to travel from anywhere in the UK to London Victoria for only £15 – no matter if it’s one-way or return.

On top of that, National Express also operates connections to all of the UK’s major airports including Gatwick, Heathrow, Stansted and Manchester Airport. The connections are operated as 24 hour services and most of them are even available on Christmas Eve, when National Express adds more seats in order to offer travellers an alternative in times of the annual Christmas rail shutdown.

Main National Express Bus Routes









Information on National Express on-board features and services

free:
  • WiFi on Board
  • Toilets
  • Electric Sockets
  • Air-conditioning
  • Compartments for hand-luggage
  • Luggage transportation
  • Discount for frequent passengers / members
extra charges:
  • Bulky luggage transportation
National Express VUER

National Express makes use of modern vehicles, which offer travellers extra leg-room, electric sockets and air-conditioning. The latter is actually checked by the National Express control centre, which receives a GPS signal for the coach tracker as well as information on the on-board temperature ever 30 seconds. This way, customers still waiting for their bus can check its current location while travellers already on the bus benefit from pleasant temperatures.

On top of that, the company uses state-of-the-art vehicles in select regions, such as the Black Country. These Platinum buses are equipped with USB chargers and 4G WiFi. Thanks to the Euro 6 engine, they also reduce carbon emissions by one third, making a coach trip even more sustainable.

One of the latest National Express coups, that vastly enhances on-board comfort, was the launch of its free-of-charge infotainment system VUER (View – Unwind – Enjoy – Relax). Travellers can download the VUER app, which allows them to stream films and TV shows on their own phone or tablet. Select magazines are available as well and so are Sky Sport News and Soccer AM. This way, travellers can always be up to date on the latest Premier League scores.

By the way, should your bus be a bit late you can easily avoid the hassle of phoning the hotline: thanks to the National Express Coach Tracker, you can follow your bus in real-time and check for its current position.


National Express Contact Info

Should you need to contact National Express, then there’s several options. You can use their social media channels (Twitter and Facebook) to get in touch. What you can also do is to use the contact or feedback form that is provided on the coach company’s website. Should it be something urgent, then we recommend phoning them up. You can reach them under +44 (0)871 781 8181.



1/3

Customer reviews for National Express in the UK

, 30/09/2017       
Recent travel on coach no problems whatsoever booking coach was not clean, drink tables were filthy seats uncomfortable windows dirty etc etc not the usual standard for national express


, 22/09/2017   
I am trying to book 2 tickets with check my bus and I am not getting through. This is my third day of trying. Please can you give me another site to book through. Thanks Margaret
CheckMyBus-Team, 25/09/2017
Hello Margaret,

We’re sorry to hear that you’re still experiencing technical difficulties with the website. Which route did you try to search for? It could be that there are currently no bu ...
Hello Margaret,

We’re sorry to hear that you’re still experiencing technical difficulties with the website. Which route did you try to search for? It could be that there are currently no buses available for that given route or the route itself could have an issue that needs to be fixed. If you kindly provide this information, we will be able to further investigate what the issue is.

Kind regards,
Your CheckMyBus-Support
Anna Marie pritchard , 25/09/2017
How many seats are left on the bus from blackpool to chesterfield it leaves blackpool at 12:35
CheckMyBus-Team, 27/09/2017
Hello Anna,

Thank you for your message. The CheckMyBus search engine only shows buses that still have seats available. If you would like to know exactly how many seats are still available ...
Hello Anna,

Thank you for your message. The CheckMyBus search engine only shows buses that still have seats available. If you would like to know exactly how many seats are still available for that specific route, we suggest directly contacting the provider. If you have any further questions, please feel free to get in touch again.

Kind regards,
Your CheckMyBus-Support


, 17/09/2017   
When I try to 'View deal' all I get is 'link inactive' What now?
CheckMyBus-Team, 18/09/2017
Dear Denise,

We’re sorry to hear you’re having trouble with our search engine. Please provide details of the route you searched, such as the date and cities, and we will gladly look into w ...
Dear Denise,

We’re sorry to hear you’re having trouble with our search engine. Please provide details of the route you searched, such as the date and cities, and we will gladly look into what went wrong and how to proceed from there.

Your CheckMyBus Support


, 16/09/2017   
Very bad website and customer support is virtually non existent. Found it impossible to book online as Senior Ticket request ignored and dates appearing that were not entered by me. As for phoning- fo ... Very bad website and customer support is virtually non existent. Found it impossible to book online as Senior Ticket request ignored and dates appearing that were not entered by me. As for phoning- forget it.! The support line points you to the sales number and then the sales number tells you that they are busy and to phone back. How they get customers, I do not know. Anyone interested in starting a rival bus company that puts the customer first ?


, 13/09/2017   
94 y but year old friend wishes to travel from Abergele, North Wales to Wainscott, nr Rochester but I have been unable to find any help regarding routes, timetables or how to tackle the journey via N ... 94 y but year old friend wishes to travel from Abergele, North Wales to Wainscott, nr Rochester but I have been unable to find any help regarding routes, timetables or how to tackle the journey via National Express, tho we often see the coaches in Rhyl?
CheckMyBus-Team, 14/09/2017
Dear Jackie,

Thank you for your message. Unfortunately, there are no direct routes from Abergele to Wainscott. Our search engine shows the nearest available routes, which includes routes f ...
Dear Jackie,

Thank you for your message. Unfortunately, there are no direct routes from Abergele to Wainscott. Our search engine shows the nearest available routes, which includes routes from Rhyl to either London, Victoria Station or Ashford, UK. Next to the route, you’ll be able to find the departure and arrival times, and if you click the plus button, you can see the address of the bus stations and other information about the bus, such as amenities. If you click on “view deal,” you will be redirected to the National Express webpage, where you will be able to search for earlier and later routes, to select which day and time you would like to book for. Should you have any more questions, please feel free to get in touch.

Best regards,
Your CheckMyBus Support


, 06/09/2017   
Got to a list of possible connections, clicked on 'View Details' -> 'The link is inactive'. Can't get the details of the journey.
CheckMyBus-Team, 07/09/2017
Hello,

We’re sorry you’re having difficulties booking your trip. Could you kindly specify which website you had this issue with? As an intercity bus search engine, our site shows available ...
Hello,

We’re sorry you’re having difficulties booking your trip. Could you kindly specify which website you had this issue with? As an intercity bus search engine, our site shows available connections to the route you searched. Once you select “view deal” on a connection, you are then redirected to the bus provider’s site to finalize the booking. It’s possible that the website of one of the providers might be experiencing technical difficulties. If you provide the route you searched for, we would be more than happy to look into what could have went wrong.

Best Regards, 
Your CheckMyBus-Support
Margaret Morsner , 21/09/2017
Check my bus and can't get through !!!
CheckMyBus-Team, 22/09/2017
Dear Margaret,

We checked “view details” with a National Express route and were able to access the link successfully. There could be an issue with the specific route that you searched, howe ...
Dear Margaret,

We checked “view details” with a National Express route and were able to access the link successfully. There could be an issue with the specific route that you searched, however. If you provide this information, we will be able to investigate further.

Kind regards,
Your CheckMyBus-Support


, 09/08/2017                   
So glad to have a system that provides a range of tickets, making it transparent how to get the best out of booking. Paid for my ticket then received confirmation. Thank you.


, 07/08/2017       
I have been trying for over an hour to book from Preston to Perth and I keep being told that my location is Blackburn and they quote departing time and price from there and no mention of Preston. Foun ... I have been trying for over an hour to book from Preston to Perth and I keep being told that my location is Blackburn and they quote departing time and price from there and no mention of Preston. Found other site quoting correct request and all other details as I normally use but it took time. I prefer to go by coach rather than train as not over crowded like the trains and prices more realistic. Also usually find crew pleasanter on bus.
CheckMyBus-Team, 08/08/2017
Dear Jane,

Thank you for using our intercity bus search engine. After taking a deeper look into the results for the route from Preston to Perth, it appears there are just a few direct conne ...
Dear Jane,

Thank you for using our intercity bus search engine. After taking a deeper look into the results for the route from Preston to Perth, it appears there are just a few direct connections, and even those are not available on all weekdays. You may have searched for a connection on a day on which it's not available, or available only with changes in Blackburn, Glasgow, or other cities along the desired route.

We invite you to continue to use our search engine, as there may be other opportunities for you to travel from Preston to Perth by coach on other dates and times.

Best regards,
Your CheckMyBus Support


, 16/07/2017   
Have tried for two days to get a bus from Wigan to Tewksbury and I know you use both places,I have never experienced a more frustrating and hard to navigate website ,given up can't be bothered with th ... Have tried for two days to get a bus from Wigan to Tewksbury and I know you use both places,I have never experienced a more frustrating and hard to navigate website ,given up can't be bothered with this rubbish
CheckMyBus-Team, 17/07/2017
Dear Mrs Newton,

We're sorry that you had a bad experience using our website, but the coach company National Express doesn’t offer direct bus connections from Wigan to Tewkesbury.

Dear Mrs Newton,

We're sorry that you had a bad experience using our website, but the coach company National Express doesn’t offer direct bus connections from Wigan to Tewkesbury.

Best regards,
Your CheckMyBus-Support
Hilda newton, 17/07/2017
I am well aware of this but there is no info on whether it is possible to do the trip with a change of bus along the route
CheckMyBus-Team, 18/07/2017
Dear Mrs Newton,

National Express doesn't offer this trip neither as direct connection nor as changeover connection. You can combine two trips on your own to get to Tewkesbury, but in this ...
Dear Mrs Newton,

National Express doesn't offer this trip neither as direct connection nor as changeover connection. You can combine two trips on your own to get to Tewkesbury, but in this case, you have to book two separate tickets and you have no guarantee, that you reach your second bus in case of delay.

Best regards,
Your CheckMyBus-Support


, 02/06/2017           
Hello. Toilet available on bus? Liverpool to Hull. THX
CheckMyBus-Team, 02/06/2017
Dear Laci,

All National Express coaches have toilets on board.

Best regards,
Your CheckMyBus-Support

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