Reviews and Ratings for National Express

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National Express
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165 customer reviews for National Express

(141 Ratings)
out of 5
5 Stars
60 %
4 Stars
13 %
3 Stars
15 %
2 Stars
5 %
1 Star
6 %
(24 Ratings)
out of 5
5 Stars
42 %
4 Stars
17 %
3 Stars
17 %
2 Stars
4 %
1 Star
21 %
Jennifer Joelle, 03/05/2026

Great service

Jennifer Joelle on 03/05/2026 travelled from London - Bristol and recommends National Express 👍

Kenneth Parkes , 17/04/2026
We arrived early and managed to get the earlier bus to Brighton, the driver was so nice and friendly snd allowed us to travel earlier,I paid up front for the 2 reseved seats which we could not use o ... We arrived early and managed to get the earlier bus to Brighton, the driver was so nice and friendly snd allowed us to travel earlier,I paid up front for the 2 reseved seats which we could not use on the earlier bus? We were pleased to arrive on Brighton earlier and thank the lady driver for the safe journey.zwe will definitely use the service again in the near future. Kind regards

Kenneth Parkes on 17/04/2026 travelled from London - Brighton and recommends National Express 👍

Aiyomidin, 15/04/2026

Super

Aiyomidin on 14/04/2026 travelled from London - London and recommends National Express 👍

Karen Daugherty , 12/04/2026
My grandson travelled from London Victoria coach station to Taunton to visit his mum, returning a week later, this was the first time my grandson had travelled alone, National Express looked after my ... My grandson travelled from London Victoria coach station to Taunton to visit his mum, returning a week later, this was the first time my grandson had travelled alone, National Express looked after my grandson, ensuring he had a lovely safe journey, and a big thankyou from me to National Express for bringing him home to me. The service was excellent clean coaches that left on time, and the return coach turned up back into London spot on time. THANKYOU NATIONAL EXPRESS I WOULD RECOMMEND THIS COMPANY TO EVERYONE TRAVELLING 😊

Karen Daugherty on 03/04/2026 travelled from London - Taunton and recommends National Express 👍

Hazel Brookes, 04/04/2026

Was a bit unsure of where the pick up points as to get on the coach were tho

Hazel Brookes on 04/04/2026 travelled from Bournemouth - Birmingham and recommends National Express 👍

Ms. Mary Di Giacomo, 28/03/2026
I am moving to Reading Berkshire; it is a big shame National Express busse don't run from Heathrow airport to Reading train station, I would very much appreciate it if you have any updates on this rou ... I am moving to Reading Berkshire; it is a big shame National Express busse don't run from Heathrow airport to Reading train station, I would very much appreciate it if you have any updates on this route thank you

Ms. Mary Di Giacomo on 02/10/2025 travelled from Stansted Mountfitchet - London and recommends National Express 👍

Jade Suen , 26/03/2026

very nice experience, safe and comfortable

Jade Suen on 24/03/2026 travelled from London - Milton Keynes and recommends National Express 👍

Donns Arlott, 22/03/2026
Nice smooth journey seem to go very quickly bus driver and assistant was very welcoming warm and friendly and enjoyable ride though the night .seat very comfortable toilet very clean smelt amazing rea ... Nice smooth journey seem to go very quickly bus driver and assistant was very welcoming warm and friendly and enjoyable ride though the night .seat very comfortable toilet very clean smelt amazing really enjoyable if the journey is just ad important as the end destination !

Donns Arlott on 22/03/2026 travelled from Glasgow - London and recommends National Express 👍

andychib@gmail.com, 18/03/2026

Very helpful staff at Oxford bus station, driver was very polite.

andychib@gmail.com on 18/03/2026 travelled from Luton - Oxford and recommends National Express 👍

Anne Hanley, 11/03/2026

Excellent

Anne Hanley on 10/03/2026 travelled from London Heathrow Airport - Birmingham and recommends National Express 👍

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Please note: The purpose of the following reviews is to share your experience with National Express so that other users can benefit from it in their choice. Please be fair and polite and follow the rules of netiquette.

If you are looking for information on timetables, prices and rides, we recommend using our search engine. For inquiries related to problems with the ticket purchase or your trip, we advise you to contact National Express directly. CheckMyBus is in fact not responsible for any shortcomings on the part of the company.

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