OUIBUS: Get timetable and service info

OUIBUS coach connections, bus stops and customer reviews

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OUIBUS In September 2015, French coach company iDBUS changed its name to OUIBUS. Owned by the French national rail company SNCF, OUIBUS offers affordable intercity bus services throughout France as well as internationally in several European countries. The company’s French network includes major cities, like Paris, Toulouse and Lyon as well as smaller cities, such as Bordeaux, Strasbourg and Tours. From London, the company offers direct connections to French cities. Even though the company changed its name, passengers can still enjoy the iDBUS on-board features, including the modern and disabled-friendly vehicles, which come with free Wi-Fi, electric sockets and other amenities. OUIBUS coaches connect 608 cities in several European countries, including France, Germany, Spain and Italy. All together, the coach company’s network amounts to 79635 bus connections.
Insider Tips: Upon boarding the coach, instead of presenting your ticket, you can show a valid ID. Children under the age of two can ride for half the price when travelling with their parents. OUIBUS offers special discounts for larger groups on bus journeys to major cities in France and other European countries. Furthermore, the coach company has special offers and deals on selected bus trips throughout the year.

Information on BlaBlaBus on-board features and services

free:
  • WiFi on Board
  • Toilets
  • Electric Sockets
  • Air-conditioning
  • Extra legroom
  • Compartments for hand-luggage
  • Luggage transportation
  • Specific seat selection

101 customer reviews for BlaBlaBus

Rating in the United Kingdom
1.3
27
5 Stars
4 Stars
3 Stars
2 Stars
1 Star
Rating international
74
5 Stars
4 Stars
3 Stars
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1 Star


Latest customer review in the UK


, 12/11/2019
Could you explain if I can buy a ouibus ticket to from Paris to St Malo ... Could you explain if I can buy a ouibus ticket to from Paris to St Malo at the bus and if the bus leaves from Bercey or where?? I have cash only. How long is the journey and at what time does the bus leave from Paris?? Kindly inform me at the abovementioned email address asap. Best regards maria teschl

Popular Ouibus Routes

Popular Ouibus Routes Ouibus connects the largest and most frequented cities in France and surrounding countries, such as Lille or Strasbourg. These connections are popular with travelers interested in short breaks, weekend getaways, shopping trips and vacations with family and friends.Transfer lines to and from airports are also offered by Ouibus and are often in high demand by customers; by traveling by bus to the airport, you save the costs of parking or high taxi fares so that you can spend more money on your trip.
In addition to the national airports served by OUIBUS, such as Paris-Charles-de-Gaulle and Lyon-Saint- Exupéry, the carrier also serves international airports, such as Geneva Airport.
1/3

Customer reviews for BlaBlaBus in the UK

, 12/11/2019
Could you explain if I can buy a ouibus ticket to from Paris to St Malo at the bus and if the bus leaves from Bercey or where?? I have cash only. How long is the journey and at what time does the bus ... Could you explain if I can buy a ouibus ticket to from Paris to St Malo at the bus and if the bus leaves from Bercey or where?? I have cash only. How long is the journey and at what time does the bus leave from Paris?? Kindly inform me at the abovementioned email address asap. Best regards maria teschl
CheckMyBus-Team, 13/11/2019
Dear Maria,<br /><br />Thank you for your message. While this route is currently unavailable via Ouibus in our system, you can book the route via FlixBus, which departs from Paris – Pont de Levallois ... Dear Maria,<br /><br />Thank you for your message. While this route is currently unavailable via Ouibus in our system, you can book the route via FlixBus, which departs from Paris – Pont de Levallois and arrives at Saint-Malo. You can generally book your ticket at the bus station, where you can pay cash, but you may not be able to reserve your seat for the time you’d like to travel. If you have any further questions, please feel free to get in touch with us again. <br /><br />Best regards,<br />Your CheckMyBus Support


, 19/10/2019
I am so shocked by the level of poor customer service we've just received. Our bus sent us a TEXT and EMAIL saying the bus would be an hour late! I arrived on time (updated time) only to find out tha ... I am so shocked by the level of poor customer service we've just received. Our bus sent us a TEXT and EMAIL saying the bus would be an hour late! I arrived on time (updated time) only to find out that there was no delay and the bus left already. Called English customer service for OUI and she was extremely rude. I do not understand how such people are hired, she didn't even want to listen us, she assumed that we just missed the bus when I said I received a text and an email regarding a delay. She was shouting and being very aggressive with her tone, whenever I called back all I would get is " YEAH??? YEAH?? WHO AM I SPEAKING TO??? I KNOW THE SITUATION BYE!!!" Then she would hang up... why I am only trying to explain without her cutting me or hanging up I am sooo shocked. The fact that she has probably spoken to many people like that on the phone instead of doing her job properly. I will be contacting head office.


, 20/07/2019
No leg room at all. 7 hour trip was like 24 hours ,So uncomfortable , over 2 hours at Folkestone then 30 mins outside Calais for exchange driver to be shown how to drive coach . No explanation .not ... No leg room at all. 7 hour trip was like 24 hours ,So uncomfortable , over 2 hours at Folkestone then 30 mins outside Calais for exchange driver to be shown how to drive coach . No explanation .not even a welcome greeting from driver from London. ON way back we all had to change coaches outside Calais,although that driver was pleasant. Loved Lille but would never use Ouibus again


, 06/07/2019
Awful customer service, awful booking process- lost£280 by booking with Ouibus! Don’t use it!


, 02/07/2019
Do not use it! Tragic service! I lost my money by booking with Ouibus!


, 28/05/2019
Amsterdam - London. The worst night ever. First of all, we were supposed to leave at 7.15pm. At 7.45pm, still no bus, no mail, no information at all. Delays can happen, but we at least need to be in ... Amsterdam - London. The worst night ever. First of all, we were supposed to leave at 7.15pm. At 7.45pm, still no bus, no mail, no information at all. Delays can happen, but we at least need to be informed of it somehow. The bus finally arrived but it wasn’t a Ouibus. It was an old bus without any electric socket or Wifi at all, and inside the smell of urine/vomit was so strong I thought I would throw up... The driver was very unfriendly and the fire alarm was ringing for almost an hour while we were trying to sleep... A nightmare...


, 15/05/2019
I was meant to be on a trip from London Victoria to Amsterdam, for unexplained reasons the company had booked 2 coaches onto one and therefore the coach was to overcrowded with around 28 people withou ... I was meant to be on a trip from London Victoria to Amsterdam, for unexplained reasons the company had booked 2 coaches onto one and therefore the coach was to overcrowded with around 28 people without a seat, the driver with '32 years experience' cancelled the trip. Firstly, i dont how the driver didnt notice the amount of people queing I mean I bloody noticed it and this was meant to be my first ever trip, it looked like people queing for a plane. 2ndly, the company has no representatives at the stations they operate. 3rdly I understand that mistakes happen but for the Ouibus or whatevr they called not to atleast phone or email their stranded customers to apologise shows how unorganised and unprofessional they are as a company, even with their lies about Wi-Fi points and chargers lol honeslty laughable


, 07/05/2019
Ouibus # 6605 – London to Amsterdam (04-05-2019 08:30 departure): Everything in description is a lie. No wifi, no charging points, no functional toilets. There is no wifi on bus. Ouibus # 6612 – A ... Ouibus # 6605 – London to Amsterdam (04-05-2019 08:30 departure): Everything in description is a lie. No wifi, no charging points, no functional toilets. There is no wifi on bus. Ouibus # 6612 – Amsterdam to London (06-05-2019 21:00 departure): Late 2.5h at night where it was freezing outside. No information about delay, staff rude and completely unprofessional. I will never travel with Ouibus again, and make sure everyone around me avoids it too. had a very bad experience. There was no information whatsoever. The only email sent was a mention of an about 80 min delay, which again wasn’t true and the “about” was ambiguous which made us get to the stop on the defined departure time to avoid the risk of missing the bus. It was late at night and the customer service was not available, not by phone and not on the stop. This is clearly a very unprofessional situation but also potentially dangerous. I would never recommend Ouibus to anyone in any situation. I am now boycotting this company and won’t recommend it to anyone. The worst company on earth. Had 2.5h delays with shocking conditions (rude unapologetic driver, no wifi, driver unaware of route, playing radio, speaking loudly in an overnight journey) arrived at 10.30am instead of 07:45am in London.... No respect, no service; if a "- star" could exist, Ouibus should be the first one to be rated with it. Would not recommend to anyone. Because of the mess up of paperwork and incompetency by drivers in keeping track of number of passengers, we missed the ferry at Dover (on asking, we were told at the start of the journey that we would be boarding the 5:40 ferry but ended up on the 06:40 one) and ended up running even more behind schedule than we already were. Disgraceful. By far, the WORST experience I ever had with a bus company. This company is a joke, and definitely a very bad experience. Because of the delays, we missed our connecting bus; ended up paying a huge amount instead for a taxi!


, 25/04/2019
My ouibus did not appear at all and I was there at the stop an hour beforehand. I had asked via their Facebook page twice for information 3 days in advance and no one replied. I had to take a taxi to ... My ouibus did not appear at all and I was there at the stop an hour beforehand. I had asked via their Facebook page twice for information 3 days in advance and no one replied. I had to take a taxi to the next railway station to catch a train instead of the bus I had paid for. The pick up was in Nice Gare Routiere where there was no staff to help as the office was closed. It seems if you pay cheap you get rubbish. So I had to pay in total 65 Euros instead of 12 I had paid for the bus.


, 30/12/2018
Everything in description is a lie. No wifi, no power, late 1h at night where the station was closed and it was -1C outside. No information about delay, stuff rude and completely unprofessional. I had ... Everything in description is a lie. No wifi, no power, late 1h at night where the station was closed and it was -1C outside. No information about delay, stuff rude and completely unprofessional. I had return ticket to Paris and I will never travel with them again.

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1/3

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